Per-seat pricing with a monthly usage allowance on every seat. Anything beyond it is billed at published rates, never a surprise tier jump.
Per-seat allowances belong to each member and aren’t pooled. Usage is counted by calendar month.
| Metric | Included | Beyond allowance |
|---|---|---|
MCP tool calls synapse_mcp_calls_count | 25,000 per seat, not pooled | $0.50 per 1K calls |
Premium MCP calls synapse_mcp_premium_calls_count | 2,500 per seat, not pooled | $1.60 per 1K calls |
Effectiveness reads synapse_effectiveness_reads_count | 15,000 per seat, not pooled | $0.20 per 1K reads |
Embedding tokens synapse_embed_tokens_count | 10,000,000,000 per organization | $0.15 per 1K tokens |
Overage is worked out per person when the period closes, so per-seat charges are final only then. Taxes, proration and credits appear separately on your invoice.
Every member with a Synapse seat is billed as one seat, never below your plan minimum.
No. Per-seat allowances belong to each member. Embedding tokens are the exception: they’re shared by the whole organization.
By calendar month, which can differ from your invoice period. Figures keep changing until the month closes, and you can watch them live in Billing & usage.
Enterprise plans are billed off-platform and managed by your account team, with a contracted seat limit. Contact your account manager for billing or contract changes.